Position Overview

The Canine Administration Coordinator works under the supervision of PADS’ managers and supervisors to manage the administrative aspects of the PADS canine programs.

The Pacific Assistance Dogs Society (PADS) is changing lives, one dog at a time.  We are dedicated to breeding, raising, training and placing assistance dogs and supporting the working teams throughout the dog’s working life. PADS dogs are matched with individuals that have a physical disability, are deaf or hard-of-hearing, and with community care professionals in intervention roles. PADS is based in the Metro Vancouver region of British Columbia, Canada and also has active volunteer programs in Calgary, Alberta as well as the BC Okanagan Region. Our team of employees, board members, and volunteers is passionate about giving our clients a “new leash on life” with assistance dogs who will help them gain greater independence and a enhanced quality of life.

In our work, we aim to uphold the high standards of Assistance Dogs International (ADI).

PADS training philosophy is based on scientifically supported operant and classical conditioning training methods and PADS trainers teach dog obedience and skills using principles of clicker training and Behaviour Adjustment Training (BAT).

This role reports directly to the Training Programs Manager however, the position works in close association with full time Puppy Raising Supervisors in Burnaby BC and Calgary, Alberta and Puppy Program Trainers.  Some of these trainers also oversee puppy raising chapters in other geographic regions (currently the BC Okanagan region).  The position is based in Burnaby, BC.

Main Responsibilities

Under direct assignment and supervision by PADS Managers and Supervisors, the Canine Administration Coordinator handles the following responsibilities for the Society.


The Canine Programs Coordinator is responsible for ensuring:

  • All dog training, medical records and volunteer logs are kept up to date. Provide the Canine Programs Manager with monthly updates.
  • Travel arrangements are made (with appropriate documentation as required) for PADS puppies, breeding dogs, advanced dogs and released/career-changed dogs.
  • Scheduling of puppy related activities (including but not limited to): assessments, placements with volunteers, puppy-swaps, medical appointments (as appropriate),
  • X-rays (or other medical records) are picked up in a timely way and shipped (as required);
  • Guide Animal & Trainer Certificate requests are prepared and submitted to the government for processing.
  • Release dog adoption paperwork is prepared and complete, assisting the Release Dog Coordinator with orienting and training of adoptees as required;
  • PADS’ equipment inventory for active and release dogs is monitored and logged.
  • Dog food inventory is monitored and monthly food order is prepared
  • Coordinate all turn-in documentation including biographies, training, medical files and equipment and submit Canine Programs Manager prior to turn-in;

Canine Care

  • Responsible for distributing all in-house medical treatments for pups and young adults (I.e. deworming)
  • Complying with PADS’ procedures to meet ADI minimum training standards and ethics for training and care of puppies;
  • Monitor and schedule medical/kennel protocol for advance dog turn ins;

Volunteer Management

  • Review new volunteer raiser, sitter, and breeder caretaker applications;
  • Contact new volunteer raiser, sitter, and breeder caretaker applicants for next steps (for example, attending puppy classes);
  • Liaise with other staff regarding new volunteer applicants for the various areas of canine programs (puppy-raising, breeding, advanced kennels, etc)
  • Coordinate and perform puppy placements/puppy-raiser orientations, schedule and coordinate advance dog turn-ins and turn-in orientations for volunteers/sitters;

Other Duties

  • Liaising with internal and external stakeholders, and educating the public about Assistance Dogs and the legal rights of people with disabilities who are partnered with them.
  • Assist with PADS outreach events, as required.
  • Performing other related responsibilities, as required.

Working Conditions

The Canine Administration Coordinator shares work space and equipment with other employees and volunteers at PADS’ facilities. There is daily interaction, and physical contact, with puppies and dogs in training for certification–as service dogs, hearing dogs, and intervention canines.  There is occasional contact with certified dogs and clients.

The working hours are Monday to Friday, 8 am to 4 pm at the PADS Burnaby campus.   On occasion, weekend or evening work may be required.  This position is primarily administrative based however, on occasion the role will require the ability to perform physical tasks in outside environments.  This position may also require very occasional travel which would include visits to other campuses or satellite training programs and/or attendance to position related training and PADS events.


  • High school graduation is required.
  • A high level of organization and efficiency is essential to this role.
  • A combination of skills is essential including a strong knowledge and basic working knowledge of dog training methods, familiarity with dog training terminology and dog veterinary medical terminology.
  • Strong communication skills, both written and verbal are required. Ability to communicate sometimes difficult information with care and sensitivity, particularly when dealing with volunteers.
  • Clear and receptive verbal and written communication style while conversing with individuals, in groups and the public at large.
  • Demonstrated capacity to work in a busy and at times, noisy work environment.
  • Demonstrated capability in problem-solving, reasoning, and organizational skills.
  • Effective time management.
  • Solid record of having engaged in positive, productive working relationships. High level of earned trust, appropriate confidentiality and sound judgment in conduct and interactions.
  • Satisfactory results from the applicable Provincial Ministry’s Criminal Record Check: both at the time of an interview for this position and throughout the duration of employment at PADS.
  • Ability to lift 50 lbs. of food products for up to 200 feet and dogs weighing 80 lbs. for up to 10 feet.
  • Efficient use of PCs; the Internet; and MS Word, Excel, and Outlook. Ability to learn new software.
  • Valid BC Driver’s License, at a minimum level of Class 5.
  • At times, use of personal vehicle will be required for travel to and from appointments and/or PADS events.  Such use will be reimbursed at PADS mileage rate (currently .50 cents per km).

The base wage for this position is $15.38 per hour + extended benefits (adjustments to starting rate may be made commensurate with experience). Regular reviews and increases based on job performance and experience.



Application Deadline – July 22, 2016

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