ABOUT THE POSITION

We are seeking someone to fill the role of Canine Operations Coordinator (37.5 hr/week). Reporting to the Director of Canine Operations, the Canine Operations Coordinator supports the team with administrative work such as volunteer management and adoptions. The Canine Operations Coordinator is part of an experienced, progressive team committed to helping and supporting one another and to achieving positive outcomes for our PADS dogs and volunteers.

ABOUT YOU

• High school graduation is required.
• Efficient use of PCs; the Internet, Zoom; and MS Word, Excel, and Outlook. Experience with Salesforce is an asset.
• Valid BC drivers license, at a minimum level of Class 5, use of vehicle may be required on occasion
• Ability to work a flexible schedule when and if required.
• Proven success in a role where you had to be coached and develop new skills specific to the role
• Previous experience working with diverse population with varying abilities and needs is preferred
• Demonstrated calm under pressure and ability to have compassion and support volunteers during a stressful time.
• Organized, professional, a good communicator (verbal and written), a lifelong learner, and resilient in the face of stress and change.
• Effective time management and able to balance competing priorities.
• Solid record of having engaged in positive, productive working relationships.
• High level of earned trust, maintain high degree of confidentiality when dealing with client information and requires sound judgment in conduct and interactions.
• Ability to learn the use of trauma informed practices with clients, volunteers and staff

ABOUT THE JOB

The Canine Operations Coordinator handles these responsibilities for the Society:

• Assist in the volunteer on-boarding process for new puppy-raisers, puppy-sitters, and breeder-caretakers by:
  • Participating in volunteer “meet-and-greet” interviews for puppy-raising, puppy-sitting and breeder-caretaker volunteers.
  • Entering volunteer information into confidential portions of databases that volunteers on the on-boarding team do not have access to.
  • Connecting newly on-boarded volunteers into a cohort or program.
• Manage sitters for the organization,
• Manage the release dog process
• Attend and participate in weekly meetings with other team members to keep up to date on progress of the dogs, industry trends and provide insight and ask questions.
• Updating records in the database
• Liaising with internal and external stakeholders and educating the public about Assistance Dogs and the legal rights of people with disabilities who are partnered with them.
• Assist with PADS outreach events, as required.

WORKING CONDITIONS & COMPENSATION

This is a hybrid position working out of our Burnaby, BC Campus. The PADS Canine Operations Coordinator shares work space and equipment with other employees at PADS’ facilities. Most of the time, work is scheduled from Monday to Friday, 7.5 hours per day, from 9 am to 5 pm with a 30-minute unpaid lunch break.  There may occasionally be need to work evenings or weekends.

There is daily interaction, and physical contact, with dogs that are in advanced training and puppies visiting in the PADS puppy kennel, as well as exposure to chemicals and other cleaning solutions needed to maintain the PADS kennel.

The position is compensated at $21.88/hr with a benefits package after the 3 month probation period.

DOES THIS ALL SOUND LIKE A GOOD FIT?

Submit your CV and cover letter below before April 1, 2024.

Accommodation will be provided in all parts of the hiring process. Applicants are invited to make required accommodations known in advance.

We thank all applicants for their interest and will contact only those applicants selected for further considerations. Please note that submissions will be reviewed on an ongoing basis, and therefore early submission is encouraged. The position is available immediately.

APPLICATIONS CLOSED