About seven years ago we were in a great period of transition; jobs were changing and our hopes of having a family were dashed by illness and long adoption waiting lists. While out walking one day, we spotted a woman walking a yellow lab with a bright yellow cape. We saw the PADS logo and started talking about what it would be like to give back to the community like that.

Marshall alerted me to all the sounds in my environment that I cannot hear – the smoke detector, timer, telephone, alarm clock and people knocking at the door. With his help I was connected to the world of sound around me. He took his job very seriously and I learned to trust him completely, he was never wrong. He worked 24/7. He gave me confidence. He could, by virtue of his smoke detector alerts, even safe my life.